Customer Experience Improvement (CXI) Leader Now Fully Integrated with the Leading Loyalty Platform
New York, NY (RestaurantNews.com) Tattle, the hospitality industry’s go-to source for customer feedback management and data-focused operational insights, announced today an integration with Como, a leading loyalty, offer, and engagement platform for restaurants and hospitality. This partnership empowers mutually partnered restaurants to effortlessly uncover key operational improvements, resulting in tangible ways to elevate the guest experience, giving team members the data they need to increase positive guest sentiment, ultimately driving sales and transactions.
The integration combines the Como platform’s rich view of customer interactions across multiple touchpoints, with Tattle’s ability to effortlessly uncover key operational improvements. The result is tangible ways of elevating the guest experience, providing team members the data they need to increase positive guest sentiment, ultimately driving sales and transactions. The partnership is kicking off through the company’s work with Chill-N and Tarka Indian Kitchen.
Tattle is a customer feedback technology platform built with an open API in order to collect guest feedback and measure satisfaction across all-digital ordering channels. With nearly 30 integration partners across POS, digital ordering and loyalty sectors, Tattle can dramatically boost the feedback volume and completion rate for restaurant locations through automation and data centralization. Using AI (Artificial Intelligence), Tattle recommends the most high-impact operational area for improvement across restaurant and ghost kitchen locations to drive the greatest increase in guest satisfaction.
The core benefits of the Tattle integration include:
Automated post-transaction survey distribution to guests for optimal engagement
Pre-populated survey with transaction data to ensure 90%+ survey completion rate of…..
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